Effective Date: January 1, 2026
Last Updated: February 5, 2026
Claro Partners (“we,” “us,” or “our”) operates www.bczoning.ca and provides property zoning analysis and development consulting services to homeowners in British Columbia. We are committed to protecting your privacy and handling your personal information responsibly in accordance with British Columbia’s Personal Information Protection Act (PIPA) and applicable Canadian privacy laws.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.
When you use our services, we collect personal information that you voluntarily provide, including:
To provide our zoning analysis and development consulting services, we collect and process:
When you visit our website, we automatically collect:
We use your information to:
With your consent, we may use your contact information to:
We process your personal information based on:
We obtain property data from authoritative government and public sources:
We obtain property data from official sources at the time of report preparation. Property data is subject to change, and we are not responsible for changes occurring after report delivery. We recommend verifying critical information with relevant authorities before making significant decisions.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We share information with trusted third-party service providers who assist in operating our business:
These providers are contractually obligated to protect your information and use it only for specified purposes.
We may disclose information when required by law, including:
If PropertyPlan BC is acquired, merged, or undergoes a business transition, your information may be transferred as part of that transaction. You will be notified of any such change.
We may share information for other purposes with your explicit consent.
We retain your information for as long as necessary to:
After retention periods expire, we securely delete or anonymize personal information unless longer retention is required by law.
We implement appropriate technical and organizational measures to protect your information:
You are responsible for:
While we implement robust security measures, no electronic transmission or storage system is 100% secure. We cannot guarantee absolute security.
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience.
You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.
Our website may include third-party cookies from:
These third parties have their own privacy policies.
Under BC’s Personal Information Protection Act (PIPA), you have the following rights:
You may request access to the personal information we hold about you. We will provide this information within 30 days, subject to limited exceptions.
You may request correction of inaccurate or incomplete personal information. We will correct verified errors within 30 days.
Where we rely on consent to process your information, you may withdraw consent at any time. This will not affect the lawfulness of processing before withdrawal.
You may request that we limit how we use your information in certain circumstances.
You may request deletion of your personal information, subject to our legal retention obligations and legitimate business needs.
If you believe we have violated your privacy rights, you may file a complaint with:
Office of the Information and Privacy Commissioner for British Columbia
PO Box 9038, Stn. Prov. Govt.
Victoria, BC V8W 9A4
Phone: 250-387-5629
Email: info@oipc.bc.ca
Website: www.oipc.bc.ca
To exercise any privacy rights, contact us using the information in Section 12. We may require identity verification before processing requests.
Our services are not directed to individuals under 19 years of age (the age of majority in BC). We do not knowingly collect personal information from minors. If we discover we have collected information from a minor, we will delete it promptly.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We will notify you of material changes by:
Your continued use of our services after changes take effect constitutes acceptance of the updated Privacy Policy.
For questions about this Privacy Policy or to exercise your privacy rights, contact us:
Claro Partners
535 Yates Street, Victoria BC V8W 2Z6
Email: privacy@bczoning.ca
Phone: (778) 770-1121
We respond to privacy inquiries within 5 business days and fulfill access requests within 30 days as required by PIPA.
We collect only the personal information necessary to provide our services and comply with legal obligations. Property data is collected specifically to conduct zoning analysis and prepare development reports as requested by clients.
PropertyPlan BC is accountable for all personal information under our control, including information transferred to third-party service providers.
This Privacy Policy is publicly available on our website. We provide clear information about our privacy practices and make privacy information accessible to clients and website visitors.
By using PropertyPlan BC’s services or website, you acknowledge that you have read, understood, and agree to this Privacy Policy.